OUR TEAM

Sue Tindell helped 3 friends and me plan a European vacation for April & May 2020. It was so fun working with her. We booked & pd for the trip in 12/2019 with an upscale tour company. We were excited---Yahoo, plans were set---then the pandemic hit. The tour was cancelled. The tour company was only offering a voucher for future travel with them. For a variety of reasons our group did not want the voucher, we wanted a refund. The tour company wouldn't refund for the cancelled trip. Sue really went to work for us. She tirelessly continued to plead our case with them. After weeks of her persistent contacts, they finally agreed to refund our payments. As soon as Sue received the refund from them, she refunded the $ back to us. There is no question in my mind that if it weren't for Sue, we never would have gotten our money back---it is not something we could have done as individuals. THAT is why you use a travel agent like Sue Tindell

Jacqie found us the perfect All-Inclusive Resort at the El Dorado Royale in the Riviera Maya, Mexico. That place is unbelievable! Seven days at a 4-Star Resort which in our opinion should be a 5-Star Resort. From the room, to the food, to the pools and incredible friendly service, the El Dorado Royale delivered, just like Jacqie! Under almost last minute pressure, Jacqie was able to put it all together in almost no time. Which was an enormous relief for Barb and me, as we had spent days and days wasted at the computer trying to do it all by ourselves. It was very frustrating to both of us. We added on another wrinkle for her as we wanted to spend 3 days on Isla Mujeres, a small gem of an island just off the coast of Cancun, Mexico. She found a great hotel in the Privilege Aluxes, which in my opinion is in the perfect location, it is close to the ferry docks, right next to the best beach on the island and walking distance to all of the restaurants, bars & shopping. Thanks, Roscoe & Barb